Privacy Policy

This policy explains how we use the personal data you share with us through dronercelik.com and our lead forms on Instagram and Facebook.

1. Data controller

Prof. Dr. Öner Çelik · Suadiye, Kazım Özalp Sk. Cumhuriyet Apt. No:38 Kat:6 D:12, 34740 Kadıköy / İstanbul, Türkiye · Phone: +90 533 622 91 60 · Email: info@dronercelik.com

2. Data we collect

• Website form: name and phone number; optionally your topic and message; consent to receive information messages.
• Instagram / Facebook lead form: name, phone number, optionally email, and your answer about the timing of surgery. The form is hosted by Meta, which forwards your answers to us.
• WhatsApp and phone: your number and anything you choose to tell us.
• Website use: cookies and similar technologies, with your consent where required; see the Cookie Policy.

You do not have to share health information. If you do, it is used only to answer your enquiry and is never sent to advertising or analytics tools.

3. Purposes and legal bases

We use your data to respond to your enquiry, arrange a consultation, answer your questions and, if you agreed, send you information messages. For visitors in the European Union and the United Kingdom the legal bases are: steps taken at your request before entering into a contract (GDPR Art. 6(1)(b)); our legitimate interest in replying to enquiries and keeping our forms secure (Art. 6(1)(f)); and your consent for information messages, cookies and any health information you choose to share (Art. 6(1)(a) and Art. 9(2)(a)). Turkish law (KVKK, Law No. 6698) also applies; details are in the Privacy Notice.

4. Recipients and transfers

• our hosting and email provider;
• the CRM service and WhatsApp Business used to manage patient enquiries;
• Meta Platforms for lead forms and, with your cookie consent, Google for analytics and advertising measurement (event data only, never your identity or health information);
• the agency that maintains the website, under confidentiality;
• public authorities where required by law.

We do not sell your data or give it to others for advertising. Your enquiry is handled in Türkiye, which does not have an adequacy decision from the European Commission or the United Kingdom; we share only what is necessary to answer you.

5. Retention

Enquiry and contact records are kept for as long as needed to arrange your consultation and are then deleted or anonymised. If you become a patient, medical records are kept for the periods required by Turkish health law.

6. Your rights and contact

You can ask for access to, correction or deletion of your data, restriction of processing and data portability, and you can object to processing or withdraw your consent at any time. Write to info@dronercelik.com; we reply free of charge within 30 days. You also have the right to complain to your local data protection authority, such as the Information Commissioner’s Office (ICO) in the United Kingdom.

Last updated: 09.11.2026